Shipping policy

Shipping Policy

Last Updated: 01/08/2026

At Bare & Co., we aim to deliver your order as quickly and safely as possible.

Please review the information below regarding our shipping process.

Order Processing

Once your order has been placed and payment has been successfully received, our team will begin preparing your order for dispatch.

Orders are typically processed within 1–3 business days.

During busy periods, promotional events or public holidays, processing times may be slightly longer.

Delivery Timeframes

Once dispatched, standard delivery within South Africa typically takes 6–10 business days.

Please note that delivery timeframes are estimates and may vary depending on your location, courier operations and external factors beyond our control.

Remote or outlying areas may experience slightly longer delivery times.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information so you can monitor your delivery.

If you do not receive your tracking details within a few business days after placing your order, please check your spam or junk folder before contacting us.

Delivery Delays

While we always strive to meet our estimated delivery timeframes, delays may occasionally occur due to circumstances beyond our control, including:

  • High order volumes.
  • Public holidays.
  • Severe weather conditions.
  • Courier delays.
  • Industrial action.
  • Other unforeseen events.

We appreciate your patience should any unexpected delays occur.

Missing Deliveries

If your order has not arrived within 10 business days after dispatch, please contact our support team.

We will investigate the shipment with the courier and keep you updated until the matter has been resolved.

Incorrect Delivery Information

Customers are responsible for ensuring that the shipping address and contact information provided during checkout are accurate.

Bare & Co. cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

Delivery Areas

We currently deliver throughout South Africa.

Unfortunately, we do not currently offer international shipping.

Lost or Damaged Parcels

If your parcel arrives visibly damaged or appears to have been tampered with, please contact us within 48 hours of delivery.

To assist us in resolving the matter, we may request photographs of:

  • The parcel.
  • The packaging.
  • The product.
  • Any visible damage.

Where appropriate, Bare & Co. will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Bare & Co.

Email: bareandcosupport@gmail.com

We aim to respond to all enquiries within 1–2 business days.